FAQ

Start on the partnership page and follow prompts to connect your Delta and Airbnb accounts. You’ll see confirmation on Airbnb when your accounts have been connected and you’re eligible to earn miles.

You may click here to complete an enrollment and become a SkyMiles Member.

After connecting accounts, you have a 10-day window to book and earn miles. Once the 10-day window expires, you’ll need to return to the partnership page to renew your eligibility for another 10 days.

When your Delta connection is active and you’re within the eligibility window for an eligible listing, you’ll see an estimation of miles you can earn on the checkout page. The miles estimate is for illustration purposes only, and the final amount may change depending on changes to your reservation, currency conversions, and other factors.

If the 10-day window expires, you will not be eligible to earn miles. Return to the partnership page to renew your eligibility for another 10 days. Bookings made outside of the 10-day window will not be eligible to earn miles.

Some services are fulfilled by third-party partners and bookings for them are completed on a partner site, and do not qualify for mileage earn. Additionally, certain services bookings don't qualify for miles. See here for the full list of exclusions.

Miles are deposited after your qualifying stay, experience, or service is completed. While they often post sooner, please allow up to 6–8 weeks for the miles to be deposited into to your SkyMiles account.

If your qualifying stay, experience, or service has been completed and more than 8 weeks have passed since your completed activity without your miles being awarded, click here to request miles.

To submit your request, first select Other SkyMiles Partners, then complete the rest of the form with the required information and include a screenshot of your Airbnb booking confirmation email with estimated miles earned and a screenshot of your Past Trips tab in Airbnb to show you have completed the trip.

Once we have received your request, including the Airbnb booking confirmation, we will work as quickly as possible to validate your activity and eligibility. Once your activity is verified you can expect any missing miles to be posted within 21 days.

Only one SkyMiles account can be linked to one Airbnb account at a time. Once you connect your Delta SkyMiles and Airbnb accounts, they stay linked unless you choose to disconnect them. This is separate from the 10‑day booking eligibility window, which determines when a booking can earn miles.

If your SkyMiles is already linked to a different Airbnb account, you’ll need to disconnect and reconnect your Airbnb and SkyMiles account.

To disconnect your SkyMiles and Airbnb accounts, go to Profile > Privacy > Connected Services in the Airbnb app or Airbnb.com. If you want to switch accounts, first disconnect your SkyMiles account, and then connect the desired SkyMiles account through the partnership page.

Keep in mind if you disconnect your Delta SkyMiles and Airbnb accounts after making a booking, but before completing a qualifying stay, experience, or service, you won’t earn miles for that booking.

If you choose to link your Airbnb account with your SkyMiles® account, Delta will share information about your SkyMiles® account necessary to enable linking with Airbnb. Once your accounts are linked, Airbnb will share your booking details with Delta to verify eligibility, award miles, and resolve support issues. For more information about Delta’s privacy practices, visit our Privacy Policy.